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CONTENT POLICY

Acceptable use

Last updated: October 9, 2026. This policy applies to prompts, uploaded images and generated results on LoftNum Studio, operated by ZHAO JUNSHI under the LoftNum brand.

Prohibited content

How checks work

Before generation, we check prompts against maintained restrictions and Waffo Prompt Sift. We keep the generation provider's safeguards enabled. Uploaded editing inputs and completed outputs are also checked for sexual or NSFW content through fal.ai before generation or delivery. These automated checks have limits: an image classifier cannot determine every copyright, identity or contextual issue. We investigate reports and uncertain results manually.

Checks that fail or remain uncertain do not release an image. A confirmed failure returns the reserved credits. An uncertain generation or output check is held for reconciliation to prevent duplicate requests. We record moderation outcomes and provider references without copying full prompts into moderation logs. Private customer outputs are not automatically published in our example gallery.

Reports and appeals

Email support@loftnumstudio.com with the subject Content report or Appeal. Include the request reference or public link and a short explanation. Do not attach illegal material; use a reference instead. We aim to respond within two business days and prioritize reports of child exploitation or immediate danger.

Enforcement

Depending on the issue, we can reject a request, withhold or remove an image, restrict an account while investigating, or terminate access for serious or repeated abuse. We explain credit and refund adjustments where lawful and preserve mandatory consumer rights. Reports and confirmed moderation failures inform updates to our restrictions; the operator reviews these at least monthly and when an incident identifies a gap.

Read our terms, privacy policy and refund policy. Contact support if you believe an action was a mistake.